Iscream Privacy Policy

Effective Date: 5.5.2026

This Privacy Policy describes how Iscream Ltd (“we,” “us,” or “The Company”) collects, uses, stores, shares, and protects your personal information when you use our website at www.iscream.io, our app, our subdomains and other relevant features (“Website”).

We are committed to safeguarding your privacy and ensuring that our handling of your personal data is transparent and fair. This Privacy Policy (“Policy”) outlines how we collect, store, use, and share your information whenever you access or interact with our Services. Please be aware that certain sections of this Policy may not apply to you, depending on your jurisdiction and the relevant legal requirements.

You are not legally required to provide us with your personal data; however, without it, we may be unable to offer you the optimal experience when using our Services. You have the right to stop using our Services at any time, in accordance with this Policy and our Terms of Use.

By accessing or using the Website, you agree to the practices described in this Policy. We strongly encourage you to read this Policy in full and ensure that you understand its contents. If you do not agree with any part of it, we ask that you discontinue and refrain from using our Services.

1. What Is Personal Information?

“Personal Information” refers to any information that potentially allows your identification with reasonable means or can reasonably be linked to an individual, such as name, address, phone number, email, or IP address.

2. How Do We Collect Personal Information?

When you use our Services, we collect technical information about your interaction with our Services, or when you leave information for service registration, send us an email or contact us via any other means, we collect the Personal Data you provide us.

3. Information We Collect

We collect Personal Information that you voluntarily provide, and information automatically collected through cookies and similar technologies. This includes your name, email address, contact information, IP address, browser type, and device data.

4. How We Use Your Information

To operate the Website, audit, respond to inquiries, personalize content, provide support, improve our services and support, offer specific or tailored services, analyze usage, legal compliance, and fraud detection and prevention.

5. Sharing of Personal Information

We may share data with service providers (including but not limited to analytics services, cloud storage providers, fraud prevention, identity verification providers, etc), legal authorities (as required), auditors and legal advisers, and in business transfers like mergers or acquisitions.

6. Cookies and Similar Technologies

We use cookies to personalize your experience and analyze traffic. You can control cookies via your browser settings.

7. Data Retention

We retain Personal Information only as long as necessary for legitimate business or legal purposes. Personal Data will be retained for the amount of time necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights

Under applicable U.S. and Florida laws, you may request to review, update, or delete your Personal Information by contacting us. Depending on your jurisdiction, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Data: Personal Data Accessing, Data Portability, Rectification, Deletion/Erasure, Consent Withdrawal, Processing Objection/Restriction, Sensitive Personal Data Limited Disclosure/limited use, Non-Discrimination and Non-Automated Decision Making.

If you have any requests, questions, or complaints, you are welcome to contact the Company at the following email address: Legal@iscream.ioWe are committed to reviewing all inquiries and will respond within a reasonable timeframe.

If you are not satisfied with our response regarding the exercise of your rights, you may also have the option to contact the relevant regulatory authority in your jurisdiction, in accordance with the applicable laws where you reside.

Kindly note that the exercise of these rights is not absolute and may be subject to limitations imposed by applicable law, regulatory requirements, and the Company’s legitimate interests.

9. Data Security

We implement reasonable technical and organizational safeguards, though no system is 100% secure.

10. International Data Transfers

If you are accessing the Website from outside the U.S., your data may be transferred and stored in the United States or other jurisdictions. Any information that we collect (including your personal information) may be stored and processed in various jurisdictions around the world, for the purposes detailed in this Privacy Policy, including in countries that may not provide the same level of data protection as ‎the country where you reside. ‎ In such cases we will ensure that applicable safeguards and legal mechanisms are used to ensure that the transfer is aligned with the applicable data protection laws.

11. Legal Bases for Processing

We process data based on consent, contractual necessity, legal obligations, or our legitimate interests.

12. Additional Rights for EU, UK, and Swiss Residents

Residents of the EEA, UK, or Switzerland have specific rights under GDPR, including access, correction, deletion, objection, portability, and withdrawal of consent.

13. Notice to California Residents

California residents may exercise rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, or opt-out of the sale of personal data. Contact us to exercise your rights.

14. Changes to This Policy

We may update this Policy at any time; you are advised to check for updates regularly. Your continued use of the Website constitutes acceptance of the revised Policy.

15. Controlling Version

This Policy has been drafted in the English language, which is the original and controlling version of this Policy.

16. Contact Us

For any privacy-related inquiries, contact us at: sales@iscream.io

17. Governing Law and Jurisdiction

This Policy and your use of the Website are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Miami-Dade County, Florida.